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💬 Open in WeChat AppWhat we collect, why we collect it, and who sees it — written plainly, in both English and Chinese. A Chinese-language version is available at huarenrental.com/zh/privacy/.
This Privacy Policy explains what personal information HuaRenRental.com, operated by Carefree Charters LLC ("HuaRenRental," "we," "us," or "our"), collects when you visit our website or contact us, how we use it, and who we share it with. We keep it simple: we collect what we need to plan and coordinate your trip or event, and we share trip details only with the people who need them to serve you.
The full policy is below — here's what it means for you in practice.
HuaRenRental.com is operated by Carefree Charters LLC, based in the San Francisco Bay Area, California. We provide Mandarin-speaking trip planning and transportation coordination — with transportation performed by independent licensed carriers — as well as Chinese-style catering and AV/LED event equipment services. Contact details are in Section 14.
2.1 Information you give us. When you fill out a quote form, message us on WeChat, call, text, or email us, you may provide: your name; phone number; email address; WeChat ID; travel or event dates; group size; pickup locations, destinations, and itinerary; school or occasion details; flight numbers and arrival times; luggage details; accessibility needs or other special requests; the best time to reach you; and, for corporate bookings, company name and billing or receipt details.
2.2 Information collected automatically. Our web pages do not contain analytics, advertising, or social-media tracking code, and do not set cookies of their own. When you load a page, your browser connects to our website host and to third-party services that deliver fonts and images (fonts.loli.net, Google Fonts, Amazon S3, and Unsplash). Like any website, these services may receive standard technical information such as your IP address, browser type, and the page requested, and our hosting provider may keep standard server and security logs.
We use your information to: respond to your inquiry and prepare a quote; plan your itinerary and match the right vehicle; coordinate your trip with the assigned carrier and driver; send your trip confirmation and day-of updates; coordinate catering or equipment orders; help with changes, cancellations, lost items, and receipts; follow up after your trip; and comply with legal obligations.
This is the normal, necessary part of arranging your ride.
To arrange your trip, we share the information the assigned transportation provider needs to perform it — such as passenger name, phone number, passenger count, pickup location, destination, flight information, itinerary, luggage details, accessibility needs, and other trip instructions you give us. We share only what's needed for your trip, and only with the carrier and driver assigned to it. The carrier handles that information under its own practices and applicable law.
Web3Forms delivers the quote forms on our website to our email inbox. Our email provider stores the messages we send and receive. WeChat (operated by Tencent) carries the messages you send us there, under WeChat's own privacy terms. Phone and text carriers carry calls and SMS. Our website host and content delivery services serve our pages, fonts, and images.
If you purchase catering or AV/LED equipment from us, payment is handled by our payment processor (for example, Stripe); we do not receive your full card number. Transportation fares are paid directly to your assigned carrier, as described in our Booking Terms & Conditions.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We may disclose information if required by law, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect the safety of passengers, drivers, or others, or to protect our legal rights.
We keep inquiry and trip information for as long as needed to provide the service, handle follow-up questions, receipts, and any issues after your trip, and meet our legal and business record-keeping obligations. We delete or stop using information we no longer need.
We use reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, so please avoid sending sensitive information we don't need, such as passport or card numbers, by message or form.
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by using the contact details in Section 14. We will respond within a reasonable time and may need to confirm your identity. We will not treat you differently for making a request.
Do Not Track: because our pages do not track you across other websites, we do not respond differently to browser "Do Not Track" signals.
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. When a parent or guardian books a trip that includes minors, we collect only the details needed to arrange that trip.
We are based in California. If you contact us from China or another country, your information will be processed in the United States to plan and coordinate your trip.
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page shows the latest version. A Chinese-language version is available at huarenrental.com/zh/privacy/.
For privacy questions or requests, please contact:
Carefree Charters LLC (HuaRenRental.com)
Phone: 415-987-8661
Email: [email protected]
WeChat ID: Mandyabc (WeChat number: 314187452)
Message Mandy directly on WeChat or by phone — she can answer any question about how your information is used.
Scan with WeChat or search Mandyabc (WeChat number: 314187452). Send your date, group size, and service needed — full quote within 30 minutes.
💬 Open in WeChat App